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Frequently Asked Questions

Below are a few of the questions that client’s frequently ask us about our photography and about our products and services. Have a question you don’t see answered here? Just pick up the phone and give us a call at 780-940-1288 and we’d be happy to chat with you. Better yet, we’d love to meet with you and get to learn more about your photography needs. Use our contact form to get in touch and set up an appointment.

Event photography in Edmonton varies based on the length of your event, the number of photographers required, and your specific deliverables. At Moments in Digital, coverage starts at $350/hour. For most corporate events and galas, full-event packages are available — contact us for a custom quote.
For large events — conferences, galas, and corporate events — I recommend booking at least 4–8 weeks in advance, especially during peak season (spring and fall in Edmonton). For multi-day events or events during the holiday season, earlier is always better. That said, I do accommodate last-minute bookings when my schedule allows, so don't hesitate to reach out even if your event is coming up soon. We require a 50% non-refundable retainer along with a signed contract in order to reserve a date. Once a date has been reserved, we guarantee our services for that day and turn away other inquires for that date and it is for that reason that once a retainer has been paid, it becomes non-refundable should the event be cancelled or need to be changed to another date.
Yes. While the majority of my work is in Edmonton and the Capital Region (Sherwood Park, St. Albert, Leduc, Spruce Grove, Fort Saskatchewan), I regularly travel to other Alberta cities and beyond. Travel fees may apply for events outside the Edmonton area — these will be outlined clearly in your quote.
Yes — I offer special rates for registered non-profit organizations. CASA Mental Health, The Royal Alex Hospital Foundation, and other non-profit organizations in Edmonton have trusted Moments in Digital to photograph their annual galas and fundraising events. Please mention your non-profit status when reaching out.
The number of images we deliver will vary depending upon a number of factors including the amount of time spent travelling, timelines, the time between events, etc. On average, most of our clients should expect to receive between 40-50 images per hour of coverage. On a 8 hour event for example, there is typically about 6-7 hours of photography after you take out time for travel, meals, setup, etc. That would result in approximately 300-400 fully-edited images. Sometimes the amount is higher, sometimes it is lower but our goal is to deliver quality over quantity without sacrificing any important moments of the day. We carefully select and edit only the best photographs from your session.
The one word that describes our photography style most accurately is relaxed. We like to be in the moment and capture memories as they happen. As photographers though, we know that every now and then, guidance is needed and these are the moments when we step in and make even the posed photos look as natural as possible. Our style of working is a mixture of photojournalism blended with contemporary portraiture. Our goal is to make sure that everyone involved in the shoot has fun and feels relaxed around us. We take the time to learn the names of the most important people involved in the event and we listen to what you want us to capture.
All packages include pre-event planning, on-site photography coverage, professional editing and colour correction, and delivery via an online download gallery. Corporate packages can also include same-day or rush delivery options, branded gallery presentation, and on-site executive headshots. Contact me to discuss your specific needs.
Absolutely! If you choose a package that includes a hi-resolution collection of images, you can print the photos however large or small as you’d like. For the best quality, we’d encourage you to contact us for professional quality prints. We’re best friends with our lab and they make sure our photographs come out looking exactly the way they are supposed to. Plus when you buy prints from us, you’re supporting local business & that’s just good karma. While places like Costco or Walmart may offer cheaper printing options, the colour quality often isn’t the best. All of our wedding collections also include a folder of web-resolution files. These files are optimized for sharing on social media and contain a small watermark. We ask that you use these versions of your files when sharing your images online and we’d also appreciate it if you provide credit for our hard work. We kindly request that you do not alter or modify our images (e.g. Instagram filters) as these modifications likely won’t represent our editing style.
Yes and yes! From backup cameras, flashes, batteries and memory cards, absolutely every piece of equipment is backed up at all times! We only use professional grade memory cards and the camera bodies we shoot with have dual card slots. We could cut corners and buy cheaper gear to lower our rates, but that's not how a professional operates. We only buy the best gear so that each time we click the shutter, a duplicate image is automatically created ensuring that your precious memories are protected. And the process of protecting your memories doesn’t end with the gear we bring to your session. As soon as we get back to our home office, your images are safely being backed up on multiple hard-drives and onto our cloud storage system. By the next day, your images are safely stored in multiple locations to prevent loss from hardware failure, theft, fire, or other natural disasters. With regards to insurance, as a professional business licensed by the City of Edmonton, we carry complete liability insurance which covers ourselves, your venue, and our equipment!
We’re sure your friend is a really great person and their offer sounds very generous but having a fancy camera doesn’t ‘automagically’ make someone a professional photographer. While the advancements in digital technology have made photography much more accessible for people, it hasn’t changed the need to become proficient at things like exposure, lighting, composition, posing, and post-processing. Like any profession, photography is an art that takes years of experience to become proficient at. Live events are fast-moving and often take place under challenging lighting situations. Chances are that your friend or family member doesn’t have backup equipment, lighting, or the range of professional lenses required in order to properly deal with these situations. Hobbyists and others offering inexpensive or free photography on sites like Kijiji & Facebook are typically not your best choice when it comes to choosing a professional photographer. Your event is often a once-in-a-lifetime event and you should hire an experienced professional to tell your story. You probably wouldn’t hire someone to cater your event just because they have a nice oven. You wouldn’t hire someone who enjoys gardening to design your floral arrangements. Why gamble on something like your photos? What if the images your friend or family member takes don’t turn out? Now you’re left without usable photographs from your event, you've wasted the time of everyone involved and you’ve likely ruined a friendship in the process. Let them relax and enjoy your event with you and leave the photography to the professionals.
Something we take great pride in is our delivery times. We know that you’re excited to see your photographs and we’re just as excited to share them with you. The exact timing will depend on the length of your event and the time of year your event is taking place. Generally, we try to have your images processed and ready for you in about 2-4 weeks from the event date. Rush processing is available for an additional charge.
Events run long — it's just reality. I'll always check in with you before the contracted end time to see if additional coverage is needed. Overtime is billed at an hourly rate and will always be communicated and agreed upon before I extend my time.
All the planning in the world won’t help you if Mother Nature decides to deliver some nasty weather and you don’t have a backup plan. Make sure you have a backup plan that includes booking an indoor location for your photos and/or event. If you’re planning an outdoor event, speak to the venue coordinator to see what they suggest as a backup location. In terms of other indoor locations for formal photographs, we’re happy to recommend some great locations but it is your responsibility to secure an indoor location. Many of the best indoor locations require you to pay a fee and they often book up pretty far in advance so make sure you secure your backup location as early as possible. If you’re working with an event planner, they can also suggest some venues for you as well. If the weather isn’t too bad, our gear can stand up to the cold and a bit of moisture provided you’re up for it. Wear appropriate footwear, bring along some umbrellas, and be prepared for your clothes to get a little wet or dirty.
People often confuse personal licenses with copyright. According to the Canadian copyright act, as the image creators, we retain the copyright to all of the photographs that we create. This means that we retain the rights to use the images for marketing and promotion and that you would require our permission before any of the photos are altered, sold, published, or entered into any contests. Digital files include a personal use license which provides you with the right to print & share the photos as much as you’d like for your own personal use. If you have any questions though, just ask!
Yes, this is a very popular add-on for conferences and corporate events. I can set up a dedicated headshot station during a registration period, lunch break, or networking session, so your attendees walk away with both event coverage and professional headshots in a single booking.
In order to confirm a booking, we require a signed photography agreement along with a 50% non-refundable retainer in order to guarantee our services for your event date & times. Once both items have been received, your booking is 100% confirmed and all other inquires for that date/time are turned away. For that reason, the 50% retainer is considered non-refundable should your event be cancelled or the date/times changed.
Once the editing process has been completed, you will receive an email containing a personalized link to your online gallery. This gallery will be active for 30-days from the date it's sent to you. If digital products are included with your services, you will be able to view and download the digital files from the online gallery. Otherwise, you'll be able to purchase prints and digital files through the gallery using a credit card. Printed products typically take between 2-3 weeks for processing and delivery depending on the time of year and subject to processing times determined by our vendors.
Absolutely. Visit our Featured Events gallery to browse recent event photography from corporate galas, conferences, brand activations, and private celebrations across Edmonton. You can also view a selection of images throughout this page.

Contact Us

We appreciate your interest in our photography and would love to hear more about your photography needs. Please use our contact form to get in touch with us. We know you’re busy, so we do our best to respond to all inquiries within 24-48 hours or less. If you don't receive a reply within 24-48 hours, please check your junk folder and try contacting us again.

 

While email is great, a quick phone call is often the most efficient way to communicate your needs. Please call us during regular business hours at 780-940-1288 . Photography sessions and consultations are available by appointment only. If you run into any issues using this form, you can also email bruce@momentsindigital.com

EMAIL
bruce@momentsindigital.com

 

TELEPHONE
780-940-1288

 

INTERESTED IN A SESSION?
All sessions are done on-location and by appointment only. A minimum of 24 hours is required to make a booking. Please call or email to make an appointment.

 

Note that we do not offer passport photos or immigration photo services.

 

After 14 wonderful years of photographing weddings, we are now focused exclusively on event and portrait photography and we are no longer taking wedding bookings.

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Contact Us

Call or contact us today. We'd love to chat with you about your photography needs!
Tel: 780-940-1288

Email: bruce@momentsindigital.com